custom scarf generates high sales volume for Yiwu Qidian Textile Co,Ltd since the establishment. The customers see great value in the product showcasing long-lasting durability and premium reliability. The features are greatly maximized by our innovative efforts throughout the production process. We also pay attention to the quality control in the material selection and finished product, which greatly reduces repair rate.
Decades past, the Qidian Textile name and logo have become renowned for providing quality and exemplary products. Comes with better reviews and feedback, these products have more satisfied customers and increased value in the market. They make us build and maintain relationships with a number of prestigious brands around the world. '... we really feel fortunate to have identified Qidian Textile as our partner,' one of our customers says.
We know that great customer service goes in pair with high quality communication. For example, if our customer comes with an issue at QIDIAN, we keep the service team try not to make a phone call or write an e-mail directly to solve problems. We rather offer some alternative choices instead of one ready-made solution to customers.
QIDIAN CLOTH which is professional manufacturer of hijabs with more than 17years' experience. Our company is famous for quality items. We worked with many big brands from all over the word.
1. When new client coming to inquiry, we will firstly introduce ourself, Company history, our advantages and also details about the product from workmanship, fabric, measurement, colors, moq, labeling, packaging etc. Coming with real photo and vedio.
2. The second step before ordering bulk normally we will support sample order. And for starting order we would like to collect consignee info from customer, when details confirmed we will lead to payment progress.
3. Then assistant will keep customers updated, about the sample/bulk production progress and show before send out.
4. After confirming everything okay, we will post out the sample, and provide the tracking and keep updates with customers.
5. If bulk order ready we will send the final qty and check shipping method and cost for customers and waiting them to choose.
6. This is not the ending of business well it is just a start, our service keeping forever once you become our regular customer. For 100% QC items, we also take charge of Claim from final end, as there are no 100% perfect process at all, QC progress is also by people.
7. In mostly cases, the new customers will become our regular customers after first batch goods launched, for restocking and develop new project together, we are always positive and willing to cooperate.
1-Send inquiry: main material are jersey and chiffon
Customer positive response ,because customer feel that we are quick and supported information for them.
2-Ask customer WA number in proper time ,so that we can contact customer and show more pics freely.
3-Organize items information and make clear idea to show customer ,and introduce the detailed material as we are professional.
4-Provide the correct way, stand in the customer's position and consider customer cost, it will make customer feel you are honest to do good work for them. Send sample list to customer to confirm.
5-Before shipping sample, we do sticker all samples name on the poly bag, and take phototo show customer. make sample shipping invoice and tracking number receipt, follow the shipping moment and update to customer.